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CIO Viewpoint
Measuring Machine Learning Bias
By Dr. Supriya Ranjan Mitra, Director, IT at Schneider Electric
Customer Analytics - The Cornerstone of CRM...
By Yagnesh Parikh, CTO, ICICI Securities
Why is the Digital Customer Experience Truly...
By Sven Gerjets, Former CIO, Time Warner Cable
CXO Insights
What's Wrong with Current CRMs and Future of...
By Satish Patil, PhD (Founder and CEO), Mitibase Technologies Pvt Ltd
Top Five Customer Service Predictions For 2021
By Suman Reddy, MD, Pegasystems India
Work 2021: Prepare For A Flexible Future