20 Most Promising CRM Solution Providers - 2019

The rise of marketing technology and a recent resurgence in sales technology of CRM market is attracting many new entrants. CRM is seeing faster growth from being a single tool on one medium to a multi-faceted tech boom operating across various platforms which is modified to meet unique needs of consumers across different domains like finance, logistics, hospitality and even education. The future of CRM in India is set to be driven through intelligent data analysis and efficient market insights, spreading across social, mobile and cloud platforms. The key trends that define the entire brand consumer relationship are, CRM strategizes for intelligent consumer, using artificial intelligence to shape an effective CRM strategy, a strong growth in this area on focusing social application in the integration of CRM technologies is becoming a key to consumer engagement and emotional analysis. Big data analytics have been helpful in providing insights and effective direction to the CRM strategy for the users. Considering this importance to adopt CRM, businesses have to choose the right CRM vendor to work with. While short-listing the CRM solution, it is imperative to analyse the capabilities of the product. The solution should facilitate security, scalability and deployment fl exibility. There are gamut of vendors providing CRM solutions in the market who deliver the solution as per the client’s specific requirements.

CIOReviewIndia comes to the fore with a compact list of “20 Most Promising CRM Solution Providers”. This go to list encompasses CRM vendors that display the desired expertise and deep domain knowledge that will assist organizations in achieving their business goals with impeccable customer satisfaction. The vendors featuring in this listing have been carefully handpicked by a renowned advisory group of CEOs, CIOs, industry analysts and the CIOReviewIndia editorial team.

We present to you CIOTechOutlook 20 Most Promising CRM Solution Providers - 2019.