10 Most Promising CRM Solution Providers - 2020

10 Most Promising CRM Solution Providers - 2020

There is a saying that without customers, you have no business being in business and this is true because customers are the heart and the most important stakeholders of any business. One cannot run a business without customers. Therefore, businesses must maintain a good relationship with customers to retain them.

Every business that wants to last for a longer time needs a business strategy that would open a plethora of customer acquisition opportunities. This is where CRM comes into the picture. No other system can promote a business than implementing the right CRM. However, some people think of CRM as just technology. CRM is not just a technology it is much more than that. CRM not only helps businesses build better customer relationships but it also helps them increase revenue and create a superior customer experience.

According to a recent report, the global CRM software market is anticipated to reach 40.26 billion dollars in 2023. The surge in the implementation of web-based interfaces and social computing, increase in deployment of CRM software in the banking and financial institutions are the major factors fueling the growth of this sector. Other factors include a rise in demand for hosted services from SMBs and the increasing popularity of social CRM and mobile CRM.

By the looks of it, we understand enterprises are on a constant lookout for CRM solution providers who can keep them in pace with the changing norms. CIOReviewIndia presents a list of “10 Most Promising CRM Solution Providers”. Being closely scrutinized by a distinct panel of judges including CEOs, CIOs, CXO, analysts and CIOReviewIndia editorial board, we believe these CRM solution providers will help in transforming business processes through their significant offerings.

We present to you CIOTechOutlook 10 Most Promising CRM Solution Providers - 2020.

Top CRM Solution Providers

Cover Story
Company Name Company Description
Innovatia Provides end-to-end knowledge management services including content architecture development; content planning, development and re-use; learning solutions development; customizable software; technical support; and more.
Company Of The Year
Company Name Company Description
3rd Eye Techno Solutions We have a very good team of technical people that have rich experience from having previously worked with many law enforcement agencies for many years on certain cases. So in that aspect, we have...
Company Name Company Description
Automate CRM Provides CRM automation platform to manage Leads, Sales and Marketing, Support, Projects, Inventory, Billing, Reports and Workflows.
Freshworks Provides Customer-for-life software for SMBs and mid-market enterprise, and also customer engagement platform.
Grazitti Interactive Offers services across CRM, Marketing, Web Development, Design, and Data Science.
InnThink Technologies Offers customizable CRM solutions along with on-site and online training to employees.
KGC Infotech Provides marketing and sales execution platform integrated with cloud telephony to Education, Financial Services, Real Estate, Travel & Hospitality and Healthcare industries.
OneDigiFlow Offers mobile-based CRM solution to micro, small and medium enterprises (MSMEs).
Pepdeck Delivers services across Digital marketing, Social Media management, and Custom Software development.
Social Glint Provides an integrated platform for lead generation, lead management, lead conversions, lead acquisition and client retention.
WebEngage Offers solutions across customer's analytics, segmentation, engagement, personalization, and journey design.
Zoho CRM Offers CRM solutions to SMEs and large enterprises across various industries including Life Sciences, Financial Services, Real Estate, and Retail.