MCT IT Solutions: Custom Doors & Mirrors Inc., U.S.A solution by Certified Development Team

CIO Vendor The rise of marketing technology and a recent resurgence in sales technology of the CRM market is attracting many new entrants. CRM is seeing faster growth from being a single tool on one medium to a multi-faceted tech boom operating across the various platforms which is modified to meet the unique needs of consumers across different domains like finance, logistics, hospitality, and education. Manual data entry and lack of integration of customer relationship management software is the fundamental challenge faced by enterprises across various industry verticals.

Thus, deployment of customer relationship management as a solution brings value to the customers, pre-emptive planning of customer relationship management integration ahead of implementation will help in curbing major installation problems. The technological advancements in embedded analytics, business intelligence, and its implementation in customer relationship management solutions are likely to promote product enhancement among CRM vendors.

Significantly, MCT IT Solutions is an organization that resolves all the CRM issues by providing a technological turnkey solution. The company has vast experience and a certified team to resolve any issues which are faced by the MS Dynamics CRM as well as Salesforce application. CRM empowers customer-facing personnel with the right data about their customers at the right time, in context, so that they can focus on nurturing relationships across journeys even as they cross channels and devices. With the CRM Software, MCT IT Solutions are masters in providing the implementing and custom development of entire sales, customer service, project service automation, field service, marketing in MS dynamics CRM, and Salesforce.
MCT IT Solutions has provided resolutions by coming up with Customer360, R2D2S (Retailers to distributers to suppliers), IVR Integrations, and Banking solutions. The company has multiple applications on the Microsoft AppSource which can be useful for the common CRM users to fulfill their needs from the CRM system. “It becomes very tedious to hop into different areas of the application to get the information about the customer in any system. For instance, banks have millions of customers that can be lead, opportunity, exciting, and old. Customers can have different types of accounts like loan, mortgage, investor, saving, fixed, and many more.

The account can be operable by a single customer, dual, and triplicate. When one needs all the information or a 360 view about any client, Customer 360 is a product that gives you all the information about the customer on one single page. The solution is a plugin that can be integrated into MS Dynamics CRM (Online & on Premises) as well as in SalesForce. In fact, this solution can fit into any CRM where the user needs a customer 360 view. Our clients claim that this solution has enhanced their productivity by 71% to 89%”, Ravi Brahmbhatt, Chairman & CEO, at MCT IT Solutions.

In today's dynamic and evolving business universe, MCT IT is committed to provide and deliver full value to the clients, regardless of circumstances, and empower them to succeed. The company strongly believes that success is completely tied to the success of the clients. This has propelled the growth and helped in building an affable relationship with the clientele across the globe.

The cornerstone success of the company is the belief in the global culture of acceptance of ideas, innovation, trust, and innate respect for the value of the customers which enables the company to create world class products for any domain and services. The future roadmap set for MCT IT Solutions is to onboard 100+ enterprise-level clients who want to automate the process of their organization by implementing any CRM solution. The company wants to grow in length and width with the expertise, skills & dedication.